Independent Feedback Review (IFR) is a process that uses a third party Neutral to determine whether the feedback should be removed. The Neutral's
decision is final and, once posted, will not be changed. There is a nominal fee charged for this process and it is only available for eBay Motors items
in a specific category. Feedback will be removed if the neutral determines a party's argument clearly and convincingly meets at least one of the 4 criteria
for feedback removal.
This is a one-time fee for this dispute. PLEASE ONLY PAY ONCE.
Criteria considered for Feedback removal:
- Did the member leaving the feedback not demonstrate a good faith effort to complete the transaction?
- Was the feedback not submitted in a reasonable timeframe?
- Is there evidence that suggests the transaction-related information contained in the feedback comment is factually inaccurate?
- Did the member leaving the feedback make an attempt to extract excessive value from the other party?